We've been in there a few times before and it's always been okay and fast, which was a prime concern given that we had a movie to catch. I was a wee bit worried since, having recently been to the Braehead Frankie & Benny's and found it woefully poor, any slow service would be a problem. However, no such probems here! Frankie & Benny's at Springfield Quay run a well organized shop - fast and friendy service and an efficient kitchen.
On to the food. Again, we can't complain. We wanted something quick and a burger fitted the bill so that's what we had - bacon cheeseburgers, fries, onions rings, etc. All nice and unhealthy but exactly what we wanted. It's not exactly haut-cuisine but for an American style diner, it's excellent.
I here that the XScape restaurant is still seriously slow though so be warned and give it a miss.
My Rating 7/10